Privacy Policy

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Date of birth and emergency contact information
• Payment and billing information
• Health and fitness information (medical conditions, fitness goals)
• Photos and videos for membership cards and promotional materials (with consent)

Automatically Collected Information

We may automatically collect certain information when you use our services:

• Gym access logs and facility usage patterns
• Website usage data and cookies
• Device information and IP addresses
• Fitness tracking data from connected devices (with permission)

How We Use Your Information

We use your personal information for the following purposes:

• Membership Services: Managing your membership, billing, and account access
• Safety & Security: Ensuring facility security and member safety
• Personalized Experience: Customizing fitness programs and recommendations
• Communication: Sending important updates, class schedules, and promotional offers
• Health & Fitness: Tracking progress and providing personalized training advice
• Legal Compliance: Meeting regulatory requirements and protecting our rights

Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Third-party vendors who help us operate our business (payment processors, software providers)
• Emergency Situations: Medical emergencies or safety concerns
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, sale, or transfer of our business
• With Your Consent: When you explicitly agree to share information

Data Security

We implement comprehensive security measures to protect your personal information:

• Encrypted data transmission and storage
• Secure access controls and authentication systems
• Regular security audits and updates
• Staff training on privacy and security practices
• Physical security measures at our facilities

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Restrict Processing: Limit how we use your information

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our website functionality and user experience

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. For members aged 13-17, we require parental consent and may collect limited information necessary for membership and safety purposes.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your membership
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for operational purposes

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered members
• Displaying notices at our facility

Your continued use of our services after any changes indicates your acceptance of the updated policy.